Bape77 Privacy Policy – Malaysian User Data Protection

This Privacy Policy describes bape77's privacy practices regarding personal information collected from users of our platform at bape77.pro and the bape77 mobile app for Android and iOS. By using the bape77 platform, you agree to the collection and use of your information as described in this policy.

Bape77 is committed to complying with applicable data protection laws and ensuring your personal information is handled with care, security and responsibility at all times. Your data is never sold to third parties for commercial purposes.

If there are any material changes to this Privacy Policy, bape77 will notify active users via in-app notifications or email. Your continued use of the bape77 platform after such changes take effect will be considered your acceptance of the updated terms.

Bape77 collects two main categories of information from users — information you provide directly and information collected automatically while you use our platform.

2.1 Information You Provide Directly

• Registration information: Full name, date of birth, phone number, email address and the username you chose when registering your bape77 account.
• Identity verification (KYC) information: Copies of your identification card, passport or other travel documents requested for account verification and withdrawal processing purposes.
• Financial information: Bank account number, bank name and account holder name for processing deposits and withdrawals in Malaysian Ringgit.
• Support communications: Live chat content, emails or any form of communication you send to the bape77 support team.
• Preference information: Game settings, language preferences, self-imposed betting limits and exclusion options you have configured in your account.

2.2 Information Collected Automatically

• Server log data: IP address, browser type and version, device operating system, pages visited and access times.
• Game usage data: Game round records, betting values, game results and transaction history within the platform.
• Device data: Device type, unique device identifier, operating system version and network information used to access the platform.
• Cookies and tracking technologies: Session cookies, preference cookies and analytics cookies used to enhance user experience and platform security.

Every piece of information collected by bape77 is used solely for legitimate and stated purposes. We do not use your data beyond what is necessary for platform operations.

• Account management: Creating, verifying and maintaining your bape77 account, including the KYC identity verification process required for platform security.
• Transaction processing: Processing deposits via DuitNow QR, FPX, Touch 'n Go eWallet and Boost, and managing withdrawals to your Malaysian bank account within 15 minutes.
• Fraud Prevention: Monitoring account activity to detect and prevent fraud, money laundering, bonus abuse and other security threats.
• Customer support: Providing technical assistance and resolving inquiries via live chat or email in an efficient manner.
• Service improvements: Analyzing aggregate usage patterns — not individual data — to improve platform performance, user interface and game selection.
• Legal compliance: Meeting legal obligations and regulatory compliance requirements related to the operation of the online entertainment platform.
• Marketing communications: Sending information about promotions, bonuses and exclusive offers — only if you opted in to receive such communications during registration or in your account settings.

Bape77 does not sell, rent or trade users' personal information to any third party for commercial purposes. Information is only shared in the following limited situations:

4.1 Trusted Service Providers

Bape77 works with trusted third-party service providers that help operate the platform, including:

• Payment processors: Licensed payment gateways that process your deposits and withdrawals. They only receive the information necessary to process those transactions.
• Game providers: International gaming software companies that provide slot games, fish shooting, bingo and sports games. Game data is transmitted for game round processing purposes only.
• Analytics services: Analytics platforms that process usage data in aggregated and anonymised form to help bape77 understand overall usage patterns.
• Identity verification services: Third-party KYC service providers that help verify user identities in accordance with compliance requirements.

All these service providers are bound by strict confidentiality agreements and may only use your data for purposes designated by bape77.

4.2 Legal Requirements

Bape77 may be required to disclose user information to government authorities or law enforcement if mandated by law, court order, or to protect the rights and safety of bape77 and its users.

Protecting your personal information is bape77's top priority. We employ multiple layers of technical and organizational security to prevent unauthorized access, disclosure, alteration or destruction of your data.

5.1 Technical Security Measures

• 256-bit SSL encryption: All communications between your device and bape77 servers are secured with bank-grade SSL encryption, ensuring data cannot be intercepted during transmission.
• Secure data storage: Sensitive data such as passwords are stored in hashed format that cannot be decrypted — even bape77 staff cannot view your password.
• Two-factor authentication (2FA): An additional security layer via SMS verification or an authenticator app to protect your account from unauthorized access.
• 24/7 Monitoring: Intrusion detection systems and security monitoring operate around the clock to identify and respond to any threats in real time.
• Access controls: Access to user data within bape77's internal systems is restricted to staff who require it to carry out their specific duties only.

5.2 Password Management

While bape77 employs advanced security technology, you also play an important role in protecting your account. We recommend using a strong and unique password, not sharing your password with anyone, and enabling two-factor authentication in your account settings.

As a bape77 user, you have certain rights regarding your personal information. Below are the key rights you hold and how to exercise them:

• Right of access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via email to [email protected].
• Right to rectification: If any information we hold is inaccurate or outdated, you have the right to request a correction. Basic account information can be updated directly in your account settings.
• Right to erasure: In certain circumstances, you may request the deletion of your personal information. Please note that some data may need to be retained for legal compliance purposes or ongoing dispute resolution.
• Right to restrict processing: You may request that bape77 restrict how your information is processed in certain situations, such as when you are disputing the accuracy of that data.
• Right to object: You have the right to object to the processing of your personal information for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider if needed.

Bape77 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how users interact with our platform. Cookies are small text files stored on your device when you visit bape77.pro.

7.1 Types of Cookies We Use

• Essential cookies: Required for core platform functions such as maintaining login sessions, remembering language preferences and enabling the deposit cart to work. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies: Storing your preferences such as display theme, favorite game layout and display settings to deliver a more personalized experience.
• Security cookies: Helping detect suspicious activity, protecting against CSRF attacks and ensuring only legitimate devices can access your account.
• Analytics cookies: Collecting information about how users interact with the bape77 platform in a non-identifiable format, helping us improve our services.

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality or your experience on the bape77 platform.

Bape77 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by law. Retention periods depend on the type of information:

• Active account data: Retained for as long as your account remains active on the bape77 platform.
• Financial transaction data: Retained for a minimum of seven (7) years after the transaction occurs, in accordance with financial compliance requirements.
• KYC records: Retained for a minimum of five (5) years after the business relationship ends, in accordance with anti-money laundering requirements.
• Support communication logs: Retained for two (2) years for reference and dispute resolution purposes.
• Analytics data: Anonymous usage data is retained for two (2) years for trend analysis purposes.

When the retention period expires or upon a valid deletion request, bape77 will securely delete or anonymise your data using methods that meet industry standards.

The bape77 platform is exclusively for users aged 18 and above. We do not intentionally collect personal information from individuals under the age of 18. If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information and terminate the associated account.

If you have any questions, concerns or complaints about how bape77 handles your personal information, or if you wish to exercise any of your privacy rights, please contact our privacy team through the following channels:

• Email: [email protected] — for privacy enquiries that require documentation or written reference.
• Live chat: Available 24/7 within the bape77 app for immediate privacy and account security enquiries.

Bape77 will endeavour to respond to all privacy inquiries within 30 business days from the date the request is received. For critical account security issues, we aim to respond within three (3) business hours.